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Meet Lucy

Surprisingly advanced, Incredibly human.

 

  1. Multi-channel customer service. 
  2. Voice recognition systems.
     
  3. Real-time image analysis.
     
  4. Permanent attention 7*24
     

Who is Lucy?

Lucy is not just a virtual assistant; she is the result of the perfect combination of state-of-the-art artificial intelligence and a deep understanding of wolkvox and wolk-us services. Trained with millions of platform-specific data, Lucy is equipped to handle any query, request or incident quickly and accurately.

Why is Lucy different?

Extensive Knowledge: Lucy has been trained with millions of pieces of data about Wolk-us services and all Wolkvox features. If you have a question, Lucy already has the answer.
 
Cutting-Edge Technology: With image recognition, analytics and speech recognition, Lucy uses the most advanced AI model to give you the best possible experience.Comprehensive Care: Lucy is able to handle everything from simple questions to complex requirements, incidents and requests. All in a simple and effective way.
 
Support and Sales Simplified: Lucy not only guides you through the technical support process, but is also an expert in helping you through the sales process, providing the assistance you need, when you need it.

Ready to get started?

I'm Lucy, your Wolk-us virtual assistant. I'm here to help you solve any doubt, manage requests, create tickets or provide technical and commercial support.
Don't know where to start? Here are some ideas of what you can ask me:


“How do I create a support ticket?”
“What functionality does Wolkvox offer?”
“Can you help me manage a request?”
“I need technical assistance with my account.”

Don't hesitate to ask me anything you need! I am available 24 hours a day, ready to offer you fast and effective assistance. What can I help you with today?
 

 

Value attributes

eu egestas

Multi-channel customer service.

Connect with Lucy on the channel you prefer: Web, Chat, WhatsApp, Call, Email and more. Imagine having an assistant who is not only available 24 hours a day, but can also accompany you on any channel you choose. Lucy breaks down the barriers of traditional communication and adapts to your style, offering you personalized attention on all the most popular channels.

Prefer to talk directly? Call Lucy and get immediate answers.

More of a chat person? Lucy is ready to assist you in real time via chat or WhatsApp.

Need something more formal? Send her an email and get detailed and accurate assistance.

Voice recognition systems.

Speak and Lucy Listens.  Advanced voice recognition that transforms your words into actions. Forget about traditional methods of interaction. With Lucy, your voice is all you need to get answers, solve problems and make requests. Thanks to its state-of-the-art speech recognition system, Lucy converts your words into actions with astonishing accuracy.

How It Works. Simply speak, and Lucy will understand you instantly.  Whether it's for a quick consultation, resolving an incident or assisting with a complex process, Lucy is equipped to process your voice in real time, providing you with fast and effective solutions without the need to type a single character.

Real-time image analysis.

Lucy sees, analyzes and responds in real time.

Real-Time image analysis for instant and accurate answers. Welcome to the future of virtual assistance, where Lucy not only listens and speaks, but also sees and understands.

With its advanced real-time image analysis capabilities, Lucy can process and analyze images instantly, giving you fast, accurate answers and solutions the moment you need them.

How it works. Simply send an image, and Lucy does the rest. Whether you need to identify a problem, verify a document or analyze a screenshot, Lucy processes and analyzes the image in seconds, giving you the accurate information you need to make informed decisions.

Permanent attention 24/7

Lucy always with You, 24/7.

Uninterrupted care so you never have to waitIn today's world, time is of the essence, and problems don't wait.

That's why Lucy is available 24 hours a day, 7 days a week, for you. No matter the time or place, Lucy is always ready to help.

Need assistance in the middle of the night?

Lucy is there.An urgent problem during the weekend?

An early morning consultation?

Lucy has the answer. Always present, always available.

Ready to get started?

Schedule a demo with our experts and get the benefits of getting started with wolkvox NOW!